NEWS
Free service to stop unwanted telesales calls and junk mail
Bothered by unwanted telesales calls? Junk mail jamming your letterbox? Do you receive nuisance texts or e-mails that you have no interest in? Read on for help in stopping them.
TeleSales Calls
Unwanted telesales calls, to either your landline or mobile phone, are a huge cause of annoyance to consumers. The Telephone Preference Service exists for consumers to register their details as not wanting to receive these calls. It won't stop them completely, companies who you regularly do business with are still allowed to call you, but it will reduce them substantially. The TPS is free to register and you can register online at the link below. Beware of private companies who offer the same service but charge you a one-off or annual fee.
The Telephone Preference Service DMA House 70 Margaret Street London, W1W 8SS Telephone 0845 0700707 Website www.tpsonline.org.uk
It will take up to 28 days for telephone calls to be reduced. If within the 28 days you receive an unwanted telephone sales call, obtain an address for the caller and send a recorded delivery letter to the company to request that they stop telephoning you. Advise the company that any further calls from them will be reported to the Telephone Preference Service (TPS).
If you continue to receive unwanted calls after 28 days, you can complain to the TPS, either by telephone or by visiting their web site, where you can complete a complaints form. TPS will then investigate the complaint. All complaints are then passed on to the Information Commissioner's Office at www.informationcommissioner.gov.uk who may decide to enforce the regulations.
