OTHER CONSUMER CONTACTS

Department of Trade and Industry Consumer Gateway - One stop information and advice service for consumers and businesses - www.consumer.gov.uk

Community Legal Service website - Includes a directory for finding sources of advice on all areas of law in your local area - www.justask.org.uk

Trading Standards Central website - www.tradingstandards.gov.uk

Welsh Consumer Council
- www.wales-consumer.org.uk

The Court Service website containing information about the court structure and guidance on how to make a claim through the courts - www.courtservice.gov.uk

Make a complaint online to your local Trading Standards service - www.consumercomplaints.org.uk

Report a trader you think is ripping off UK consumers - www.ripofftipoff.net

Financial Services Authority - www.fsa.gov.uk

Independent service for resolving a complaint against a financial services company - www.financial-ombudsman.org.uk

Estate Agents Ombudsman - www.oea.co.uk

Information Commissioner's Office (previously the Data Protection Registrar) www.informationcommissioner.gov.uk

The Law Society - www.lawsociety.org.uk

Legal Services Ombudsman - www.olso.org

Consumers Association - Publishers of Which? magazine - www.which.net

BBC TV Watchdog programme - www.bbc.co.uk/watchdog

Advertising Standards Authority - Independent, self-regulatory body for non-broadcast advertisements, sales promotions and direct marketing in the UK - www.asa.org.uk